Frequently Asked Questions

Yes! We are currently accepting newborns under 12 months old for primary pediatric care.

Yes. A referral is required before we can schedule your baby’s first visit. Can be found here.

You can ask any of the following providers to send us a referral under your baby’s name:

• 🩺 Your OB/GYN

• 👶 Your Midwife

• 🏥 The hospital pediatrician prior to discharge

• 🧑‍⚕️ Your family doctor

➡️ Please ask them to fax the referral to: 416-849-2261 (We cannot accept referrals by phone.)

• Ask for a referral at the hospital to Thrive Kids Clinic for newborn care - ask for it printed and bring it with you or email it to us at info@thrivekidsclinic.ca

• Ask the hospital staff to write “Thrive Kids Clinic” as your baby’s primary care provider on the hospital discharge paperwork.

• Give us a call to book the appointment if you are NOT WITH A MIDWIFE

• This helps us track your referral and follow up faster!

Great! Midwives provide follow-up care for the first 6 weeks after birth.

Please ask your midwife to:

• Fax us your discharge summary after birth

• Include a note that you’d like to transfer to Thrive Kids Clinic after 6 weeks

We’ll then call you after the 6-week mark to book your baby’s first visit with us.

You don’t need to call right away — we’ll call you to book your child’s appointment once we receive the referral or midwife discharge paperwork.

However, if you haven’t heard from us within 5 business days, feel free to call us at 416-849-2260 ext 1 (Mon–Fri, Noon–6 PM).

Yes. Your baby must be registered for Ontario Health Insurance (OHIP) before we can book the first visit.

You can apply for newborn OHIP coverage online or at a ServiceOntario location.

✅ Ask for a referral ✅ Register your baby for OHIP ✅ Provide our fax number to your OB, midwife, or pediatrician ✅ Write us down as your baby's family doctor ✅ Wait for us to call you once referral is received

We’re at 2686 Danforth Ave, Toronto, near Main Station and close to the Beaches, East York, and Scarborough.